Last updated: October 10, 2026
Feridun Çoğalan (an individual seller, "we") runs Pleniva and is the data controller for the personal data described here. This policy explains what we collect, why, and your rights.
Account data (email and securely hashed password), the profile, body, meal, water and workout data you enter, your daily scan count, subscription status, and basic technical data (IP address, device and browser type) needed to run the service securely.
Photos and descriptions you scan are sent to our AI providers (Google Gemini, with a backup AI provider used through Lovable when Gemini is busy) only to analyse the meal. We do not store the photos.
To create your account, run the app, sync your data and enforce plan limits (performance of our contract with you); to keep the service secure and prevent fraud and to improve it (our legitimate interests); to provide support (contract and legitimate interests); and to meet tax and accounting duties (legal obligation). We do not sell your data or use it for advertising.
Service providers who host and operate the app (cloud hosting and database, AI analysis providers); Paddle.com, our Merchant of Record, for selling subscriptions, payments, tax compliance and invoicing (we never see your full card details); professional advisers where needed; and authorities when required by law.
Our providers may process data outside your country, including outside the EEA/UK. Where this happens we rely on appropriate safeguards such as Standard Contractual Clauses or adequacy decisions.
We keep your account data while your account is active. When you delete your account, your app data is deleted immediately. Records we must keep for legal or tax reasons are kept only as long as the law requires, then deleted or anonymised.
We use encryption in transit (HTTPS), hashed passwords, per-account access controls so only you can read your data, and restricted access to our systems.
We only use essential storage needed to keep you signed in and remember your settings. We do not use advertising or tracking cookies.
You can access, correct, export or delete your data, restrict or object to processing, and withdraw consent at any time. You can edit your data in the app and delete your account in Account → Delete account, or email us. We reply within one month. You also have the right to complain to your local data protection authority.
Feridun Çoğalan — destek@pleniva.app